London Information

FAQs

CAN I EXCHANGE/REFUND MY TICKET?

Unfortunately, we operate a no refund, no exchange policy. These terms and conditions are displayed on our booking page at the time of purchase.

Apologies for any inconvenience caused.

WHAT'S INCLUDED IN A STANDARD TICKET?

A standard ticket gives you half day admission to the festival, with access to our Main Stage workouts, FLOW Yoga Studio sessions, Meditation Dome workshops, talks in The LAB and cooking demos in the Live Cooking Theatre, as well as over 150+ food, fitness, wellness and travel brands exhibiting at the event. You will also be given a Balance tote bag on arrival.
 
You are able to book studio classes on the Balance fitness programme which runs across the whole three-day festival.
 
IS THERE A DIFFERENCE BETWEEN FRIDAY AND THE WEEKEND?

Friday 17th April (from 9:00am-5:30pm) has a dedicated Press and Industry Preview morning, offering industry-focused talks, workshops and experiences. 
 
Our Consumer sessions will take place on Friday afternoon 1:15pm until 5pm and both Saturday 18th and Sunday 19th April with the early session running from 09:00am until 1pm, and the afternoon session running from 1:15pm-5:30pm.

CAN I BOOK TICKETS AND WORKOUTS FOR MY FRIENDS?

Yes, you can buy tickets and book workouts for up to 6 people at a time.

CAN I BUY TICKETS ON THE DOOR?

Yes, you can providing the event is not sold out. Standard tickets will be £40 on the door and VIP tickets will be £65.

CAN I SWAP MY TICKET FOR ANOTHER DAY?

No, no swaps or refunds can be made to a festival ticket after purchase.

CAN I BOOK MORE WORKOUTS  LATER IF I’VE ALREADY BOUGHT A TICKET?

Yes, you can log-in and manage your booking at any time to add workouts to your schedule.
WHEN WILL THE REST OF THE LINE-UP BE RELEASED?

We will be making festival announcements throughout the year for our Main Stage, Meditation Dome, Yoga programme, LAB and Live Cooking Theatre so keep up with us on Instagram and our newsletter.

HOW CAN I STAY UP TO DATE WITH NEWS FROM BALANCE FESTIVAL?

To stay up to date with all the latest news and announcements from Balance Festival, make sure you subscribe to our newsletter, and/or follow us on Facebook, and Instagram.

I WOULD LIKE TO CONTRIBUTE TO THE FESTIVAL AS A SPEAKER/TEACHER, HOW CAN I APPLY?

We’d love to hear from you – please submit your contributor application.

CAN I COME TO BALANCE IF I’M UNDER 16 YEARS OLD?

Most definitely, although we ask that anyone under the age of 18 is accompanied by an adults and cannot parktake in any workouts.

CAN I BRING FOOD/DRINK?

Balance Festival will attract some of the best food and drink vendors across the wellness industry who will be giving out samples, plus there will be plenty of meals available to purchase on site. Therefore, you will not able to bring food and drink into the festival with you.

WILL THERE BE SHOWERS AND CHANGING ROOMS?

There will be no showers at the event, however there will be changing rooms.

WILL THERE BE A CLOAKROOM OR LOCKERS?

There will not be a cloakroom nor lockers, however there will be a dedicated shelving unit in each studio. Please make sure you look after any items that you bring into the venue, it's your responsibility; the organisers and venue management team cannot take responsibility for loss or theft.

IS THE SITE WHEELCHAIR-ACCESSIBLE?

The facility does have elevators to access all floors of the building. Should you require disabled access, please inform a member of our front of house team.
WHAT ABOUT SECURITY?

For your safety every festival zone will have a dedicated security guard. If you see any problems or incidents, please report them to security staff or the police.

WILL THERE BE PHOTOGRAPHY/FILMING?

Yes. All official photographers and film crew will have identification.

Photography, video, audio recording and children

The safeguarding of children is our first priority when using recorded content. We adhere closely to the NSPCC’s guidelines on the use of images and video online, taking special care to protect a child’s privacy and never identify children by name unless we have specific permission to do so.

Public photography and video filming

We're sure you will understand that we wish to protect the integrity of the festival and exhibitors. If you're going to take pictures or film with a video camera or a mobile phone camera you need to follow some common sense rules.

In essence, you are free to record your own visit to the festival for your own personal home use. You will not be able to sell any photos or moving images of the festival for commercial or other gain. Please respect the privacy of other festival attendees who may not want to be filmed. Please don't bring any professional equipment with you and please be aware of health and safety issues.

DO I NEED TO PRINT MY TICKET OR CAN I SHOW IT ON MY PHONE?

Tickets will be downloadable from 1st April 2020. Both printed and digital versions will be accepted at the door, however we recommend downloading to your phone.

I’M A MEMBER OF THE PRESS. HOW CAN I REGISTER TO ATTEND?

Please contact our PR team at balance@hopeandglorypr.com for any press enquiries

The fine print

You can find a full list of Terms and Conditions here.
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Venue

THE OLD TRUMAN BREWERY
15 HANBURY STREET
LONDON, E1 6QR


GETTING THERE:
The Old Truman Brewery is easily reached by tube, rail, bus or on foot.

 
TUBE

Liverpool Street / 10 mins walk. Central, Metropolitan, Circle, Hammersmith & City and National Rail services

Aldgate / 10 mins walk. Circle, Metropolitan

Aldgate East / 10 mins walk. District, Hammersmith & City

Shoreditch High Street / 5 mins walk. Overground

Old Street / 20 mins walk. Northern line and National Rail services
BUSES

West End /
8, 55, 242

East London /
8, 26, 48, 55, 57, 242, 388

South London /
35, 47, 48, 78, 149

The City /
26, 55, 242, 243, 388

Dates & Times

17-19 APRIL 2020
Friday, Saturday & Sunday
 
Friday

Press & Industry Preview /
9:00am - 5:30pm
Saturday

Morning session /
9:00am - 2:30pm

Afternoon session /
12:30pm - 5:30pm
Sunday

Morning session /
9:00am - 2:30pm

Afternoon session /
12:30pm - 5:30pm

Ticket Options

Weekend VIP

 

  • Weekend Admission (Saturday & Sunday)
  • Exclusive access to our VIP Lounge
  • Limited edition VIP tote bag full of goodies
  • Limited edition co-branded TCA workout top
  • Access to our Main Stage workouts, Yoga FLOW studio classes our Meditation Dome, Live Cooking Theatre demonstrations and talks in the LAB.
  • Bookable boutique fitness classes (from £6)
VIP
 
  • Full day admission
  • Exclusive access to our VIP Lounge
  • Limited edition VIP tote bag full of goodies
  • Limited edition co-branded TCA workout top
  • Access to our Main Stage workouts, Yoga FLOW studio classes our Meditation Dome, Live Cooking Theatre demonstrations and talks in the LAB.
  • Bookable boutique fitness classes from £6)
 

STANDARD

 

  • Half day admission 
  • Access to our Main Stage workouts, Yoga FLOW studio classes our Meditation Dome, Live Cooking Theatre demonstrations and talks in the LAB.
  • Bookable boutique fitness classes (from £6)
  • Balance Festival tote bag
TEEN
 
  • Half day admission 
    Aged 13-17 (12 and under free entry)
  • Must be accompanied by an adult
  • Access to our Meditation Dome, Live Cooking Theatre demonstrations
    and talks in the LAB 
  • Under 18s can not participate in fitness classes
  • Balance Festival tote bag
Buy Tickets

Exhibit with us

We're always on the lookout for awesome brands from the worlds of food, fitness, wellness and travel. If you're interested in getting involved in Balance Festival, please complete the exhibitor application.
Apply Now
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© Balance Inc Ltd 2019. Registered in England. Serendipity House, 106 Arlington Road, London NW1 7HP. No. 10052705
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